Cita APA (7a ed.)

Becker, J., Algermissen, L., & Falk, T. (2012). Modernizing processes in public administrations: Process management in the age of e-government and new public management. Springer.

Cita Chicago Style (17a ed.)

Becker, Jörg, Lars Algermissen, y Thorsten Falk. Modernizing Processes in Public Administrations: Process Management in the Age of E-government and New Public Management. Nueva York: Springer, 2012.

Cita MLA (9a ed.)

Becker, Jörg, et al. Modernizing Processes in Public Administrations: Process Management in the Age of E-government and New Public Management. Springer, 2012.