TY  - BOOK
T1  - Social BPM  : work, planning and collaboration under the impact of social technology
T2  - BPM and Workflow Handbook Series
A1  - Fischer, Layna
A2  - Richardson, Clay
LA  - English
PP  - Lighthouse Point
PB  - Future Strategies
YR  - 2011
ED  - 1st ed.
UL  - https://catalogo.bibliotecas.unlp.edu.ar/Record/dif.56358
OP  - 232
NO  - Incluye índice y glosario.
SN  - 9781461146308
KW  - GESTIÓN DE PROCESOS EMPRESARIALES - BPM
ER  -