Cita APA (7a ed.)

Fischer, L., & Richardson, C. (2011). Social BPM: Work, planning and collaboration under the impact of social technology. Future Strategies.

Cita Chicago Style (17a ed.)

Fischer, Layna, y Clay Richardson. Social BPM: Work, Planning and Collaboration Under the Impact of Social Technology. Lighthouse Point: Future Strategies, 2011.

Cita MLA (9a ed.)

Fischer, Layna, y Clay Richardson. Social BPM: Work, Planning and Collaboration Under the Impact of Social Technology. Future Strategies, 2011.