Proceedings /

Detalles Bibliográficos
Autor Corporativo:	Conference Library Statistics for the Twenty-First Century World Montréal
Otros autores o Colaboradores:	Heaney, Michael (ed.), Gaspar Pinto, Leonor, Creaser, Claire, Ellis, Simon, Simeon, Diane, Mills, Don, Pichinini, Mariana, Mundt, Sebastian, Kalb, Sam, Akpabie, Claude, Fushimi, Marcela, Voorbij, Henk J., Vinagre, Maria Helena, De Lorenzo, Romina, Ochôa, Paula, Benoit, Marie-Josée, Mbambo-Thata, Buhle, Poll, Roswitha, Meunier, Pierre, Chiware, Elisha R.T, Allaire, Benoît, Poll, Roswhita, Lau, Jesús, Belzile, Sylvie, Lyons, Ray, Mangiaterra, Norma, Kolderup-Flaten, Trine, Lisée, Cynthia, Texidor, Silvia, Baril, Geneviève, Jilovsky, Cathie
Formato:	Libro
Lengua:	inglés español francés
Datos de publicación:	München : K.G. Saur, 2009.
Series:	IFLA Publications ; 138
Temas:	Información/bibliotecas, estadísticas Normalización Bibliotecas públicas Bibliotecas universitarias Control de calidad Evaluación de los sistemas de información
Descripción Física:	302 p.
ISBN:	9783598220432

Tabla de Contenidos:

Global library statistics for the twenty-first century / Michael Heaney
Standardisation of library statistics / Roswitha Poll
The 2007 international library survey in Latin America and the Caribbean / Claude Akpabie
Experiencia en la búsqueda de datos estadísticos sobre bibliotecas de la República Argentina / Silvia Texidor, Romina De Lorenzo
Trinidad and Tobago's response to UNESCO's survey on global statistics / Diane Simeon
Benchmarking in the form of performance indicators and balanced scorecard / Roswhita Poll
Current trends in the collection and use of statistics in academic and public libraries in Africa / Elisha R.T. Chiware, Buhle Mbambo-Thata
Limits of the global statistics model and some examples of how results are used / Cynthia Lisée
Information literacy indicators : A Must for countries [Abstract] / Jesús Lau
Knowing your readers and your community - towards a broader role for library statistics / Simon Ellis
Canada's public libraries count! / Don Mills
Annual survey of Québec's public libraries : A Major revision / Benoît Allaire, Geneviève Baril, Marie-Josée Benoit
Understanding the methodological foundations of public library national rating systems / Ray Lyons
Presentation of norwegian indicators / Trine Kolderup-Flaten
Quality standards and target outputs based on benchmarking studies improved by a proposed prospective balanced-scorecard model for the Montréal public library system / Pierre Meunier
BIX - The Bibliotheksindex : Statistical benchmarking in German public libraries / Sebastian Mundt
Library statistics database of the National University of La Plata [Argentina] : A Cooperative experience / Marcela Fushimi, Norma Mangiaterra, Mariana Pichinini
Online statistics for Australian, New Zealand and Asian Academic Libraries / Cathie Jilovsky
LIBQUAL Canada 2007 : Service quality bench-marking on a national scale / Sam Kalb
Les programmes et projets communs sur les statistiques dans les bibliothèques universitaires du Canada / Sylvie Belzile
Ten years of experience with benchmarking in dutch academic libraries / Henk J. Voorbij
UK higher education library statistics / Claire Creaser
Integrated approach to the evaluation of digital libraries : An Emerging strategy for managing resources, capabilities and results / Leonor Gaspar Pinto, Paula Ochôa, Maria Helena Vinagre
Where shall we go from here? / Roswitha Poll
Global library statistics - what next for IFLA? / Michael Heaney

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