Serviceology for Services Selected papers of the 1st International Conference of Serviceology /

Detalles Bibliográficos
Otros autores o Colaboradores: Mochimaru, Masaaki (ed.), Ueda, Kanji (ed.), Takenaka, Takeshi (ed.)
Formato: Libro
Lengua:inglés
Datos de publicación: Tokyo : Springer Japan : Imprint: Springer, 2014.
Temas:
Production management.
Computers.
Engineering economics.
Engineering economy.
Engineering.
Organization, Logistics, Marketing.
Operations Management.
Engineering Design.
Information Systems and Communication Service.
Acceso en línea:http://dx.doi.org/10.1007/978-4-431-54816-4
Resumen:Services are key activities in the globalization of the economy and also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the First International Conference on Serviceology (ICServ2013), held October 16â_"18, 2013 in Tokyo. This book provides a useful overall guide to the state of the art in theory and practice of services for researchers in various fields, including engineering, marketing, economics, and others. This work also facilitates the scientific systematization of services and promotes technological developments for solutions of industrial issues.
Descripción Física:x, 375 p. : il.
ISBN:9784431548164
DOI:10.1007/978-4-431-54816-4
Tabla de Contenidos:
  • Data assimilation & human modeling
  • Enhancing Service Analysis and Testing  with VR/AR/MR
  • Healthcare service
  • Mechanism design for services
  • Psychological aspects & neuromarketing
  • Product Service System (PSS)
  • Public & urban service
  • Regional development & policymaking
  • Service economy and productivity
  • Service innovation and design
  • Service management & marketing
  • Service robotics
  • Service theory
  • Tourism & hospitality.

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